The purpose of SIA "SUNSET CITY"'s privacy policy is to provide individuals – data subjects – with information about the purpose, scope, protection, and retention period of personal data processing at the time of data collection and throughout the processing of the data subject's personal data.
3. Personal data is any information relating to an identified or identifiable natural person.
The Privacy Policy is applied to ensure privacy and personal data protection with respect to:
4.1. to natural persons – clients and other service users (including potential, former, and current clients), as well as third parties who, in connection with the provision of services to a natural person, receive or transmit any information to or from SUNSET CITY; SIA SUNSET CITY any information;
4.2. SIA SUNSET CITY website visitors,
all of the aforementioned shall hereinafter be referred to as "Clients
5. SIA SUNSET CITY is committed to protecting your privacy and personal data. We comply with applicable laws and regulations, including the EU General Data Protection Regulation (GDPR), to ensure the lawful processing of your personal data.
6. This Privacy Policy applies to the processing of data regardless of the format or medium in which the Client provides personal data (paper or electronic) and in which systems or on paper such data is processed by the company.
7. SIA SUNSET CITY processes personal data for the following purposes:
7.1. For the provision of services:
7.1.1. For customer identification;
7.1.2. for the preparation and conclusion of the contract;
7.1.3. for the provision of services (fulfillment of contractual obligations);
7.1.4. to promote the use of the service;
7.1.5. for advertising and distribution of services or for commercial purposes;
7.1.6. For customer service;
7.1.7. For consideration and processing of customer objections;
7.1.8. To increase customer loyalty;
7.1.9. for settlement administration;
7.1.10. to improve the functioning of the website.
7.2. For providing information to state authorities in cases and to the extent provided for in external regulations.
7.3. Citos specifiskos nolūkos, par kuriem Klients tiek informēts brīdī, kad viņš sniedz attiecīgus datus SIA SUNSET CITY.
8. SIA SUNSET CITY processes the Customer's personal data based on the following legal bases:
8.1. For the conclusion and performance of the agreement – to conclude a service agreement and ensure its performance;
8.2. for the fulfillment of regulatory acts - to fulfill the obligations set out in binding external regulatory acts of SIA SUNSET CITY;
8.3. in accordance with the consent of the Customer - data subject;
8.4. in legal interests – to realize the legal interests of SIA SUNSET CITY arising from the contract or law concluded between SIA SUNSET CITY and the Client.
9. The legitimate interests of SIA SUNSET CITY are:
9.1. to carry out commercial activities;
9.2. To provide valuation services, consulting services, and brokerage services in real estate transactions;
9.3. verify the identity of the Client before starting the business relationship;
9.4. ensure fulfillment of contractual obligations;
9.5.save Customer applications for the provision of services, other applications and submissions submitted on the website or sent to the e-mail address of SIA SUNSET CITY, or submitted in written form;
9.6.analyze the operation of SUNSET CITY SIA's website, develop and implement its improvements;
9.7. perform actions to strengthen customer loyalty;
9.8. develop new services;
9.9. radvertise their services by sending commercial messages to Customers;
9.10. To send other communications regarding the progress of the agreement and significant events related to the performance of the agreement;
9.11. provide financial and business accounting and analytics;
9.12. ensure effective company management processes;
9.13. improve the efficiency of service provision;
9.14. ensure and improve the quality of services;
9.15. administer payments;
9.16. administer outstanding payments;
9.17. To apply to state administrative and operational institutions and courts to protect its legal interests.
10. SIA SUNSET CITY processes the Customer's data using the capabilities of modern technologies, taking into account the existing risks of data processing and the available organizational, financial and technical resources of SIA SUNSET CITY.
11. To ensure the high quality and timely performance of obligations under a contract with a Client, SIA SUNSET CITY may authorize its partners to perform certain services, such as inspecting and photographing appraisal objects, preparing appraisals, sending appraisals, invoices, and other information. If, in performing these tasks, SIA SUNSET CITY's partners process Client personal data held by SIA SUNSET CITY, such partners shall be considered as data processors of SIA SUNSET CITY, and SIA SUNSET CITY is entitled to transfer the necessary Client personal data to its partners for the performance of these tasks to the extent necessary for the performance of these tasks.
12. Cooperation partners of SIA SUNSET CITY will ensure the fulfillment of personal data processing and protection requirements in accordance with the requirements of SIA SUNSET CITY and legal acts, and will not use personal data for purposes other than the fulfillment of the obligations of the contract concluded with the Customer on behalf of SIA SUNSET CITY.
13. SIA SUNSET CITY protects the Customer's data using modern technological capabilities, taking into account the existing risks and the available organizational, financial and technical resources of SIA SUNSET CITY, including using the following security measures:
13.1. data encryption when transmitting data (SSL encryption);
13.2. firewalls, antivirus programs;
13.3. in-house developed data leak and intrusion monitoring software;
13.4. other protective measures according to technical possibilities.
14. SIA SUNSET CITY does not disclose to third parties the Customer's personal data or any information obtained during the provision of services and the contract, except for:
14.1.if data must be transferred to the relevant third party within the framework of the concluded contract in order to perform a function necessary for the performance of the contract or delegated by law (for example, sending/handing over the real estate valuation to a credit institution, bailiff, insolvency administrator, court, etc.);
14.2.in accordance with the clear and unequivocal consent of the Client;
14.3. to persons specified in external regulations upon their justified request, in the manner and to the extent provided for in external regulations;
14.4.in cases determined by external regulatory acts, for the protection of the legal interests of SIA SUNSET CITY, for example, by applying to the court or other state institutions against a person who has violated the legal interests of SIA SUNSET CITY.
15. In certain cases, in compliance with the requirements of regulatory acts, personal data of SIA SUNSET CITY is accessed by developers or service providers located in third countries (that is, countries outside the European Union and the European Economic Area) (in the sense of the Regulation – transfer to third countries) of the data processor (operator). status.
16. In such cases, SIA SUNSET CITY ensures the procedures specified in the regulatory enactments for ensuring the level of personal data processing and protection equivalent to that determined by the Regulation.
17. SIA SUNSET CITY stores and processes the Customer's personal data as long as at least one of the following criteria is met:
17.1. only for as long as the agreement concluded with the Client is in force;
17.2.as long as SIA SUNSET CITY or the Client can realize their legitimate interests (for example, submit objections or bring a lawsuit in court) in accordance with the procedures specified in external regulatory acts;
17.3. for as long as either party has a legal obligation to retain the data;
17.4. for as long as the Client’s consent to the relevant processing of personal data remains valid, provided that there is no other lawful basis for processing the data.
After the conditions mentioned in this paragraph end, the Customer's personal data is deleted.
18. The Client has the right to receive the information stipulated in the regulations regarding the processing of their data.
19. In accordance with the regulatory enactments, the customer also has the right to request SIA SUNSET CITY access to his personal data, as well as request SIA SUNSET CITY to supplement, correct or delete it, or limit processing in relation to the customer, or the right to object to processing (including personal data data processing carried out based on the legitimate interests of SIA SUNSET CITY), as well as the right to data portability. These rights are enforceable as long as the data processing does not result from the obligations of SIA SUNSET CITY, which are imposed on it by the valid external regulatory enactments.
20. The client can submit a request for the processing of his data:
20.1.in written form in person at SUNSET CITY SIA office, presenting an identity document;
20.2. in the form of electronic mail, signing with a secure electronic signature.
21. Upon receiving the Customer's request for the processing of its data, SIA SUNSET CITY verifies the Customer's identity, evaluates the request and fulfills it in accordance with the regulatory enactments.
22. SIA SUNSET CITY sends the answer to the Client by mail to the contact address indicated by him in a registered letter or to the electronic mail address indicated in the application, if the application is submitted electronically.
23. SIA SUNSET CITY ensures compliance with data processing and protection requirements in accordance with regulatory enactments and, in the event of objections from the Client, takes appropriate actions to resolve the objection. However, if this fails, the Client has the right to apply to the supervisory authority - the Data State Inspectorate.
24. The customer can give consent to the processing of personal data, the legal basis of which is consent (for example, to receive commercial notifications), electronically in the application forms for SIA SUNSET CITY services on the website of SIA SUNSET CITY, confirming the consent in writing by e-mail, when meeting with the service providers of SIA SUNSET CITY , concluding a contract with SIA SUNSET CITY.
25. The customer has the right to withdraw the consent given to data processing at any time by sending a relevant notification to e-mail: INFO@sunsetcity.lv or in person at the office of SIA SUNSET CITY, in which case further data processing based on the previously given consent for the specific purpose , will not be performed in the future.
26. Withdrawal of consent does not affect data processing carried out at the time when the Client's consent was valid.
27. The withdrawal of consent does not affect the processing of personal data that is based on other legal grounds.
Communication with the Client
28. SIA SUNSET CITY communicates with the Customer using the contact information provided by the Customer (phone number, e-mail address, postal address).
29. SIA SUNSET CITY communicates about the performance of contractual obligations on the basis of the concluded contract (for example, coordination of services, information on invoices, changes in services, etc.).
30. Communication on commercial announcements is carried out by SIA SUNSET CITY in accordance with the provisions of external regulatory acts or in accordance with the Client's consent.
31. The client can give his consent to receive commercial notifications from SIA SUNSET CITY by e-mail or in writing at the office of SIA SUNSET CITY, or by signing contracts for the provision of services with SIA SUNSET CITY.
32. A Client’s consent to receive marketing communications remains valid until withdrawn (even after the termination of the service agreement).
32.1. by sending a notification to the e-mail address info@sunsetcity.lv
32.2.in person at SUNSET CITY SIA office;
32.3. By using the automated unsubscribe option provided in the marketing communication, clicking on the unsubscribe link at the end of the respective marketing email.
33. SIA SUNSET CITY stops sending commercial messages as soon as the Customer's request is processed. The processing of the request depends on technological possibilities, which can be up to three days.
34. SIA SUNSET CITY website uses analytical cookies, such as cookies created by Google Analytics. The purpose of using "Google Analytics" cookies is to improve the quality of the content of SUNSET CITY SIA's website and to adapt the content to the needs of users.
35. SIA SUNSET CITY's website may contain links to third-party websites that have their own terms of use and personal data protection, for which SIA SUNSET CITY is not responsible.
Other terms
36. SIA SUNSET CITY has the right to make additions to the Privacy Policy by posting the new version on the website of SIA SUNSET CITY.
SIA "SUNSET CITY" commenced its operations in 2010. However, the company's director has been in the industry since 2005, working both as a real estate agent and as an assistant to a property valuer at one of Latvia's leading valuation companies. Additionally, the director has several years of experience in property management as a property manager for a company.
SIA SUNSET CITY, 2024